Data Deletion Instructions
How to ask InnovaSpot to delete the data you shared with us through WhatsApp, Instagram, Messenger or our website
Last updated: September 2026
1. How to Request Deletion
Send us an email atventas1@innova-spot.comwith the subject "Data deletion", including:
- The channel you contacted us through (WhatsApp, Instagram, Messenger or the website form)
- The phone number or account you used to contact us
2. What Gets Deleted
Once your request is validated, we delete from our systems:
- Your contact information associated with that conversation
- The conversation history and attachments received through WhatsApp, Instagram or Messenger
- Profile data received through those channels
- Data submitted through our website forms
3. What May Be Kept
Invoices and accounting records tied to services already contracted are kept for the period required by Costa Rican law, even after the rest of your data is deleted.
4. Response Time
We will confirm receipt and the outcome of your request within a maximum of5 business days.
5. Deleting Data Directly in Meta
In addition to this request, you can delete or manage your own data in Meta from your Facebook or Instagram account settings (for example, your conversation history on that platform). This request to InnovaSpot does not delete data that Meta keeps in its own systems.
6. Contact
ventas1@innova-spot.com
+506 8844-9073
Calle los Zumbado, 250 Metros Sur de la Esc Manuel del Pilar
Belén, Heredia, Costa Rica
For more information about how we handle your data, see ourPrivacy Policy.
Last updated: September 2026
